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I wholeheartedly agree !

The explosion of content and channels indeed demands a more nuanced approach to personalization and audience engagement.

While focusing on specific brand problems is crucial, it's only a piece of the puzzle. Integrating AI into our strategies could be a game-changer IMO, offering solutions such as predictive analytics for better understanding of consumer behavior, automation for more efficient & targeted content production, and real-time optimization of marketing campaigns.

Also… AI can enhance customer segmentation and personalize experiences at scale, making it possible to manage the complexity of today's digital ecosystem more effectively.

Net net, I believe we need to strike a good balance between gut / intuition and data-driven decision-making.

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